About Us

Hacketts Pipeline supply and distribute quality industrial pipe system supplies to professional installers, engineers and manufacturerss who specialise in the storage and transfer of air, water, oil, gas, steam and other specialist applications.

We believe that great customer service is key and we strive to serve as a highly valued B2B trusted partner to our customers.  We add unrivalled value to our customer experience by providing excellent product knowledge and technical understanding that is relevant to each of the specialist industries our customers serve.  Our fully trained and experienced team take great pride in knowing and understanding such industries and the specialist knowledge that only comes from many years experience in a niche industrial sector to enable them to advise accordingly with product specification, technical understanding and to provide all relevant documented accreditations, test certificates and letters of conformity.

We understand that our customers work all over the UK at different sites and premises and we are all too aware that our customers need the delivery of their pipe system supplies to be just as flexible and reliable.  We are fully equipped to meet these requirements having our own fleet of suitable vehicles and well established working relationships with trusted couriers that enables us to deliver any sized order from a large pallet and bundles of tube to a single pipe fitting to any nominated address, anywhere in the UK for next working day, subject to stock.

We also have a fully stocked Trade Counter that is based at our 10,150m² warehouse in West Bromwich where we hold a comprehensive range of quality pipe system supplies from mild steel tube to ancillary consumables.  We also offer a 'Ring & Reserve' facility where you can order and collect on the same day, subject to stock.

We want to make sure our customers get the products they want, where the want them and when they want them.

Job done.